|
ORDERING INFORMATION
You may send an e-mail order inquiry to
Sales Inquiries. Please include the item number, quantity, and description of the item
(include details such as size, choice of metal for settings, ring size, etc.
when pertinent. Also include your shipping address. We will confirm
availability and total cost (including shipping/insurance) by return e-mail. If you
wish to discuss a potential order, or have questions, send an e-mail to Information, or
leave a contact telephone number, your time zone, and the best time for us to call (within
the United States). You may also mail an order to the postal address below. All orders from outside the United States will require special purchasing
arrangements. We do not maintain an 800 number or a dedicated business phone.
Priority mail shipping and insurance costs for items under 1 lb and First Class mail plus
insurance costs for items under 2 oz (gemstones, jewelry items) can be determined from the
table below. If you are a resident of Colorado, the state sales tax of 4.6% must
also be included. For larger items, or items to be shipped outside the United
States, we will inform you of the shipping and insurance charges. Shipping will
normally be by US priority mail, First Class mail, or UPS Ground. Orders must
be prepaid by cashier's check or money order made out to "Geolite". We do not offer COD service. Items will normally be
shipped within three working days of receiving payment. If you use a personal check,
we must wait until the check clears before shipping and this can delay the shipping date
by about one week.
This table is for small items mailed to an address in
the US.
Please contact us for shipping costs on larger or out of US items.
| Item price ($) |
<1 lb, Priority mail
& insurance ($) |
<3oz, First Class mail
& insurance ($) |
| 0-50 |
6.70 |
3.50 |
| 50-100 |
7.20 |
4.00 |
| 100-200 |
7.70 |
4.50 |
| 200-300 |
9.65 |
6.45 |
| 300-400 |
10.65 |
7.45 |
| 400-500 |
11.65 |
8.45 |
| >500 |
continue to add $1.00/$100 |
continue to add $1.00/$100 |
RETURN POLICY
Any item may be returned for a full refund
(excluding mailing/insurance costs) within 15 days of the date the item is received. The
item must be in original condition. Please contact Geolite at the above e-mail address for a Return Authorization Number.
This number must accompany any item you return to us. You must pay return shipping
charges. Returns should be sent to the postal address shown below.
|